iAsk Integrations

Yes. DigitalBPM can use iAsk to detect common queries and automatically provide predefined answers. This reduces response time, frees up staff from repetitive tasks, and ensures consistent communication, making customer support or internal knowledge sharing faster and more reliable.

Absolutely. DigitalBPM can set rules to trigger actions when certain keywords appear in questions. For example, a workflow can automatically escalate urgent requests, notify specific departments, or create tasks, ensuring nothing important gets overlooked while streamlining team operations.

Setup is simple, even for non-technical users. With prebuilt connectors, you can link iAsk to your workflows, define rules for categorization, responses, or escalations, and deploy automated question handling within hours, streamlining communication and improving productivity almost immediately.

Yes. Incoming questions can be tracked, categorized, and analyzed for trends, helping managers identify common pain points, customer feedback patterns, or internal knowledge gaps. These insights enable data-driven improvements in processes, training, and service quality.

Yes. A free plan allows one FlowBot to process incoming questions, provide automated responses, and trigger basic workflows. This enables small teams or pilot projects to explore iAsk automation benefits before scaling, while paid plans unlock multiple FlowBots for broader organizational automation.